Refresh Gmail and sign into Cirrus Insight. Check the box beside Cached images and filesĤ.Check the box beside Cookies and other site data.From the Basic view of the Clear Browsing Data window, Select More Tools and then Clear Browsing Data.ģ. From Chrome, open Preferences (three vertically stacked dots in the top right of your browser).Ģ. For additional information, refer to Google Chrome Support - "Clear cache and cookies".īe prepared to use your passwords to sign back in. Clearing your cache will clear your signed-in state on sites (including Gmail and Salesforce).ġ.Clearing them fixes certain problems, like loading or formatting issues on sites." Google Support explains, "When you use a browser, like Chrome, it saves some information from websites in its cache and cookies.Now you can follow the steps from the description above and select the specific time period (Step 3).If you're experiencing login or functionality issues with Cirrus Insight, you can clear your Chrome cache and cookies as an initial troubleshooting effort.In the next step click on "Delete Browser data".Next, you select the option "more tools".You can recognise the menu by the three stacked dots. Click on the "Menu" in the upper right corner of Google Chrome and Open the Browser setting.If you don't want to use the keyboard shortcut to call the function "Clear Browser data" you can access it manually: Submit your selection by clicking the "Delete Browser data" Button.Check the box in front of "Images and Files in Cache".If you want to delete all cache date, select "all".You can select between "last hour", "last day", "last week", "last four weeks" or "all". Here you can select in the upper dropdown-menu, for which time period you want to delete the cache data.
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